Client Choice Awards: The leading accounting and consulting firms

03 April 2023 3 min. read

Research firm Beaton has announced its latest annual Client Choice Awards, with RSM taking home three trophies, including for best accounting and consulting firm for the fifth year straight.

Professional services firm RSM has won the accounting and consulting Client Choice Award for providers generating upwards of $200 million, as well as taking home the awards for best ‘Professional Services Firm’ and best overall ‘Provider to Government & Community’.

KordaMentha has meanwhile won the $100-$200 million bracket for accounting and consulting, while Accru took out the revenue category below.

Client Choice Awards: The leading accounting and consulting firms

“This was a highly competitive year, with 276 firms from across Australia and New Zealand entering,” stated market research and consulting firm Beaton, which has compiled the awards since 2005 and this year analysed over 17,000 pieces of individual client feedback to determine the firms with the highest client feedback scores. “Congratulations to the outstanding winners for achieving the highest praise from the judges who matter most: clients.”

In addition to beating out fellow mid-tier finalists BDO, Grant Thornton and Pitcher Partners to pick up the top accounting and consulting prize, RSM went one better on last year to claim the two additional awards, taking its overall tally to nine gongs since the awards inception. The firm was also a finalist in the Best CX firm category for Accounting & Consulting Services, which was ultimately won by Accru.

“We are truly grateful to our clients for their ongoing loyalty and support, which has enabled us to achieve this remarkable feat,” RSM stated. “It is our people-first values that have driven our success, and we are proud to have a team that embodies these values in everything they do. We remain committed to delivering the highest level of service to our clients and building lasting relationships that endure for years to come.”

A member of the MGI Worldwide network with outlets in each Australian capital city, Accru sits in 25th spot according to the AFR’s annual list of the nation’s largest accounting firms, generating revenues in the region of $45 million. It’s the firm’s third consecutive Client Choice award for both accounting and consulting by revenue and accounting and consulting CX, with a slew of other awards also under its belt since 2017.

“These awards reinforce our commitment to our client-first approach,” said Accru’s Tasmania-based national chair Tim Lane. “We are particularly pleased to have retained our winning position in the best firm category despite facing some stiffer competition now that it goes up to $100 million turnover, from $50 million last year. This has been achieved through our continued focus on helping our clients through a very challenging period.”

Meanwhile, KordaMentha has bumped finalist HLB Mann Judd off the mantle in the $100-200 million bracket after the three past years, while Brisbane-based R&D tax, grant strategy and intellectual property boutique Intellect Labs won the sub-$30 million revenue category.

The Most Innovative Accounting & Consulting Services firm prize went to McGrathNicol.

Among specialist categories, Keogh Consulting won the best small Management Consulting Firm award, Cathro & Partners was named the Best Insolvency & Restructuring firm, Allan Hall Business Advisors took home the Best Business Advisory firm award, and Workplace Wizards was lauded as the Best HR Consulting firm.