Boston Consulting Group | Research | Public Sector

An overview of Boston Consulting Group research in Australia:

The customer experience imperative for trust in governments In a new report, Boston Consulting Group (BCG) and Salesforce have established a “clear link” between the customer experience in government digital services and overall trust in the government.
19 April 2020
NDIS consulting spend over 16 months reaches $180 million The National Disability Insurance Scheme has come under fire for blowout spending as it attempts to recoil from a plague of problems surrounding the scheme.
14 December 2017

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