Endeavour Energy remotely implements SAP SuccessFactors

30 March 2021 Consultancy.com.au 2 min. read

Deloitte and enterprise data management specialist Syniti are helping Endeavour Energy with the remote implementation of SAP SuccessFactors – a cloud-based tool for people-centric human capital management.

Endeavour Energy is a New South Wales based electricity distribution company, with assets of more than $6 billion and a footprint of more than 2 million customers. The previously public-owned company sold a majority stake to private investors in 2017, and a comprehensive digital transformation was announced in 2018.

Having laid the base for new IT infrastructure via SAP, and onboarded myriad expense management, training and optimisation tools such as SAP Concur, SAP Enable Now and SAP Solution Manager, the project is now entering phase three – to put people at the heart of these tech-driven solutions. Implementation partners for the transformation are Deloitte and Syniti.

Endeavour Energy remotely implements SAP SuccessFactors

Deloitte has vast digital transformation experience – including SAP implementation projects – in Australia and around the world, while Syniti is a transformation partner that helps clients worldwide derive value from their business data.

The pair will now help Endeavour Energy with SAP SuccessFactors, which goes beyond conventional human capital management to deliver “human experience management” – where employees are enabled to steadily touch peak performance levels. The tool is being combined with Kronos Workforce Dimensions, which provides an overview of employee task and time management data that can inform optimisation and better decision-making.

“SAP SuccessFactors and Kronos Workforce Dimensions will simplify the systems our people use and improve mobile access, helping teams save time and enabling them to complete key tasks on the move,” noted Andrew Pitman, general manager for employee experience at Endeavour Energy.

“It will also enable greater visibility and data capture, so we can analyse and optimise key processes.We expect to see further benefits as our change management process continues with more staff adoption and training.” The third phase is due for completion by the end of 2021.

Notable about Endeavour Energy’s digital transformation is that large parts of it have been implemented remotely – in keeping with Covid-induced virtual working requirements. “It was a huge achievement for the team to complete phase two on time, despite the restrictions caused by the pandemic,” said Pitman.

The next phase will also be handled remotely. SAP’s Australia & New Zealand president and managing director Damien Bueno placed the project in the broader context of cloud-driven digital transformation, and how it help businesses “quickly reap the benefits of improved productivity, operational efficiencies and automation.”