DXC delivers Oracle implementation at Guam Waterworks Authority

31 May 2021 Consultancy.com.au 3 min. read

Guam’s Waterworks Authority (GWA) tapped DXC Technology to upgrade its ERP platform to JDE EnterpriseOne on the Oracle Cloud infrastructure. The modernisation is projected to unlock significant productivity, efficiency, data accuracy and end user benefits for both employees and customers. 

GWA provides water and wastewater services in a safe, reliable, responsible, and cost-effective manner to the population in Guam (168,000 inhabitants). With its on-premise ERP solution reaching end-of-life, the US territory’s public water corporation needed infrastructure that could reliably accommodate growth and system renewals, enhance efficiency, all while capably handling the island’s highly fluctuating demand for water services due to the impact of tourism and American defence personnel on the island. 

The transformation involved streamlining, automating and integrating end-to-end business processes to enable GWA to proactively manage its water and wastewater systems. The integrated solution will be used by all of GWA’s almost 400 employees across finance, warehousing/supply chain, field operations, HR, and asset management, and will eliminate the need for manual work arounds. 

DXC delivers Oracle implementation at Guam Waterworks Authority

“We are looking forward to seeing the results – from improved and automated reporting to self-service modules for employees, to reducing water loss using new field operations solutions,” said Miguel Bordallo, General Manager of Guam Waterworks Authority.

“We are mirroring our investment in our physical infrastructure with investment in our digital infrastructure, and now we have a digital foundation which will support our growth strategy and set an example to inspire further transformation company-wide,” he added. 

Chris Budasi, GWA’s Assistant General Manager of Administration and Support, commented “with the extensive knowledge, expertise and dedication from DXC Technology, making the move to JDE EnterpriseOne on Oracle Cloud Infrastructure was a clear and cost-effective decision” that would enable the public corporation to future proof its operations and continue to improve water and wastewater services to Guam’s population.

DXC Red Rock’s Practice Director, Richard James told Consultancy.com.au that “the increased efficiencies across all areas of the business are already being realised, and we’re excited to continue our partnership to help GWA accomplish its capital program goals into the future.” 

Beyond this implementation, there will be a second phase of this partnership focused on implementing Oracle’s Procurement Cloud to offer end-to-end management of large projects, supporting GWA’s aggressive capital improvements over the next two decades.

“Oracle Cloud infrastructure enables rapid migration of existing on-premises applications, meaning faster time to innovation for organisations like Guam Waterworks Authority,” said Darius Ibanez, Territory Manager, Guam & CNMI Oracle Digital. “By moving to the cloud, GWA will be able to unlock new value by adopting technologies like Autonomous Database, data science tools, and our cloud native development tools.”