Deloitte acquires CloudTrek and bolsters Amazon Web Services

20 September 2018 Consultancy.com.au

Brisbane-based CloudTrek has been acquired by Big Four consulting and accounting firm Deloitte, as the professional services players bids to bolster its Amazon Web Services offerings.

Deloitte’s run on boosting its digital offerings is closely tied to the recently announced mega-merger of all operations across Asia Pacific into the single entity. As of the 1st of September, the nearly 45,000 staff across Deloitte’s various regional operations in Asia and the Antipodes began to operate under the single Asia Pacific umbrella, headed by current Australian chief Cindy Hook.

The new acquisition is an Advanced AWS Consulting Partner, boasting a client base that includes RACQ, the University of Queensland, the Queensland State Government and Youi. With offices in Brisbane and Perth, the acquisition will certainly allow the firm access to the lucrative digital consulting markets that exists in Melbourne, Sydney and Canberra.  

CloudTrek offer a myriad of services including strategy, design, delivery, enablement, optimisation and support & management. They also offer specialised solutions designed in-house. One example is CloudTrekConnect, an Internet of Things smart cities platform, provided to governments and local councils to help them make decisions on Smart City technology. Another goes by the name of Octotector, a data centre migration solution utilising big data tech. 

Deloitte acquires CloudTrek and bolsters Amazon Web ServicesDeloitte Consulting’s managing partner Kaylene O’Brien noted how excited she was to work with such well-respected AWS cloud specialists. “Our clients need end-to-end solutions making the most of the cloud, and this transaction absolutely addresses demand, both generally, as well as in key geographies and sectors, including financial services, energy and resources and the public sector,” O’Brien said.

CloudTrek’s Managing Director Neil Hitz – who himself was once with Deloitte’s Audit team in the Brisbane and Zurich offices between 2006 and 2010 – will rejoin the Big Four firm as a Partner. Hitz acquired his degree at the University of Auckland in accounting and information systems and is a member of the Chartered Accountants of Australia and New Zealand. 

“We’re committed to developing high impact solutions that unlock the full value of the cloud, across strategy, design, delivery, enablement, optimisation and ongoing management,” said Hitz who will be joining Deloitte as a partner. “Deloitte has the same focus. We are all passionate cloud advocates, as are Deloitte. We are a natural fit.” 

The company will join Deloitte during a time of unprecedented demand for digital transformation and cloud-based consulting. With the Deloitte merger having kicked off earlier this month, further linking the firm’s Asian and Australian operations, CloudTrek has the world’s fastest growing economies now on its doorstep.

“We continue to see significant client demand for technology services built on deep specialisation, and this transaction builds on other technology additions we have made in recent years, as well as Deloitte’s formal collaboration with AWS that includes a global team of more than 2,500 AWS cloud practitioners,” Deloitte CEO Richard Deutsch said.

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Partners in Performance launches digital transformation unit

25 April 2019 Consultancy.com.au

Australian-origin management consulting firm Partners in Performance (PIP) has launched a new unit dedicated to digital transformation, bringing together offerings for technology and human capital.

The move comes at a time when digital has become a top strategic priority for organisations of all sizes. “Technology is creating new ways of operating, raising expectations and enabling new business models,” explained Gerd Schenkel, leader of the new wing PIP Digital.

Leveraging technology, companies are bolstering the way they identify and engage with customers and optimise customer experiences, and in parallel improving their internal operations including manufacturing and supply chain, as well as back-office functions such as human resources. Meanwhile, government institutions are embracing digitisation to enhance their provision of public services to businesses and citizens, while applying smart tooling to improve activities such as tax collection, fraud detection and public safety. 

In a KPMG survey on strategic priorities of Australia’s C-suite leaders in the private and public sector, digital transformation came out on top as the top factor, ahead of innovation and regulation. The growing opportunities and burning platform for adopting emerging technologies is resulting in a rapid growth in digital transformation spending. According to analyst firm IDC, global spending on digital transformation was up 18% last year to $1.18 trillion – an amount almost equal to the GDP of countries such as Australia and Indonesia.

Partners in Performance launches digital transformation unit

As part of their digital endeavours, organisations frequently turn to external experts for support, including management consultants, with the market for digital transformation consultancy booming. In Australia, digitisation is now the number one growth driver of the country’s US$5 billion consulting industry, with data & analytics, moves to cloud-based systems, Industry 4.0 and robotics process automation among the most in-demand solutions. 

A large number of digital transformation programmes however do not achieve the goals set; one estimate places the share of failed or suboptimal transitions at two thirds of all transformations. “We’ve observed many traditional attempts at digital transformation fail for a variety of reasons,” Schenkel agreed. 

PIP Digital has been setup to help customers approach digital transformation in an integral manner, “ensuring technology and people work in sync”, a mix which is set to enable the delivery of lasting results. Schenkel: “It has been disappointing to see many organisations being seduced into deploying canned technology as a core part of their digital agendas, overlooking the critical need to design new business models and processes around humans and their needs. We are here to close a gap in the market.”

He continued, “With our new service offer, Partners in Performance will provide a fresh approach to how organisations approach their digital agenda.” To this end, PIP Digital has brought together already present digital expertise across Partners in Performance’s footprint, spanning among others technology (led by Phil Ridley), analytics (Juan Ferrara), customer experience (Steven Henderson), and back office transformation (Malcolm Allen). Partners in Performance launched in Australia in 1996 and today has over 300 consultants across offices in Australia & New Zealand, Asia, Middle East, Europe and the Americas.

Schenkel has been brought on board to establish and grow the arm, bringing a wealth of experience in the digital realm to the consulting firm. He formerly was the CEO of payment company Tyro, an Executive Director of Telstra Digital and was the founder of UBank, NAB’s digital bank. “If executed  well, then digitisation can be a powerful opportunity for companies to stand out from their competitors and open up new growth avenues,” he concluded.

Other larger consulting firms with a dedicated digital arm include Deloitte (Deloitte Digital), McKinsey & Company (McKinsey Digital), Boston Consulting Group (BCG Platinion, BCG Gamma and BCG Digital Ventures), Bain & Company (Bain Digital) and PwC (PwC Digital).