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Nine steps to achieve more digital and automated processes
The digitisation and automation of business processes has been gradually increasing for years, and the on and off pandemic lockdowns during 2021 have shifted progress into top gear.
07 October 2021
IT can enhance its ‘customer experience’ with a service catalogue
For any organisation in today’s digital world, moving IT from a back-office function to a true business partner within an organisation reaps significant benefits.
04 October 2021
The role decentralised identities will play in a post-pandemic world
As the world looks for ways to recover from Covid-related disruptions, the role of digital identities is becoming increasingly clear, writes Ashley Diffey, Head of APAC and Japan at Ping Identity.
15 September 2021
Streamlining the legacy technology landscape in financial services
The financial services sector has one of the most elaborate and complex system landscapes around, and as a result, institutions struggle to keep their entire portfolio up-to-date.
31 August 2021
10 charts on Australia’s fast growing technology sector
The Technology Council of Australia has commissioned consulting firm Accenture to conduct a strategic market assessment of Australia’s technology sector, with the aim of shaping policy development fo
29 August 2021
Infosys wins global award for CX automation project with Telstra
Global IT consultancy Infosys has received a global Blue Prism award for its support in helping Telstra improve its customer experience through robotic process automation.
22 August 2021
Blending physical and virtual worlds for a competitive advantage
Virtual realities in years gone by were considered the stuff of science fiction, but these worlds have been a reality for a long time now.
12 July 2021
Three reasons for a career in digital marketing consultancy
Making a new career choice can be intimidating, but it can be life-changing.
26 May 2021
BCG: Only 1 in 3 digital transformation projects are successful
Only one in three Australian companies are fully benefiting from their digital transformation efforts according to a recent study from management consulting firm BCG, with six factors in combination
21 April 2021
Cognizant joins SailGP as official digital transformation partner
Global professional services giant Cognizant has been named as the Official Digital Transformation partner of SailGP ahead of the championship’s second season kick off.
15 April 2021
Xcellerate IT and Link4 implement e-invoicing solution at DISER
Australia’s Department of Industry, Science, Energy and Resources (DISER) has implemented an e-invoicing platform to automate the processing of supplier invoices.
06 April 2021
Online and e-commerce the future for Australian small businesses
Nearly half of small businesses in Australia have pivoted their approach to business in response to the pandemic, with a distinct shift towards online.
08 March 2021
Deloitte selected as systems integrator for GovDXP platform
Deloitte has been named as one of three system integrators for the next phase of the government’s myGov successor GovDXP, pushing the firm’s total consulting bill so far to around $35 million.
02 March 2021
Synergy and KPMG supporting DTA's digital identity program
The Digital Transformation Agency has selected Synergy Group and KPMG to advise on the government’s Digital Identity scheme to help pave the way for paid external participation.
23 February 2021
Merge tech, people and partnerships for sustainable digital transformation
Global technology services firm HCL has released its ‘Digital Acceleration for Business Resilience’ report, an in-depth study into the state of digital transformation based on the views of 400 leader
17 February 2021
Accenture's smart technology to enable coral reef conservation
Accenture is helping the Australian Institute of Marine Science (AIMS) with a technology upgrade – aimed at improving coral reef monitoring and conservation efforts.
11 February 2021
Consultants working on upgrade of the job seeker experience
Australia’s Department of Education, Skills and Employment has selected a host of external partners for a planned upgrade of its online portal for job seekers.
01 February 2021
Neobank Volt partners with TCS for digital payments platform
Australian consumer bank has agreed a partnership with Indian IT giant Tata Consultancy Services to build and run its soon to be launched Banking as a Service (BaaS) platform.
29 December 2020
Accelerating the digital transformation catch-cry
Digital transformation is not merely streamlining or automating touch points.
27 October 2020
Why effective digital transformation eludes many organisations
The benefits of a digital transformation strategy are well understood by most organisations, however many projects that are undertaken fail to deliver the expected benefits.
26 October 2020
Keeping remote workers engaged should be a priority
Keeping remote workers energised and engaged should be a priority for Australian companies that want to maintain productivity and profitability in the long term, writes Matt Seadon, General Manager A
22 October 2020
How easy is applying for a passport online in Australia & New Zealand?
According to a new benchmark of how countries have digitised their passport application services, Australia and New Zealand belong to the more digitally mature countries globally, but, both countries
21 October 2020
BCG and KPMG bag millions at Digital Transformation Agency
The Digital Transformation Agency has this year handed contracts worth millions to Boston Consulting Group and KPMG.
20 October 2020
Consulting and IT bill for COVIDSafe app surpasses $5 million
The federal government’s external spending on the COVIDSafe app has surpassed the $5 million mark, nearly six months after it was launched.
11 October 2020
Top CEO priorities: Digital, talent, ESG and business purpose
Covid-19 has well and truly changed business priorities, as CEOs connect with their business purpose and realise the value of digitalisation, among other major shifts.
06 October 2020
'Put identity and security at the heart of digital transformation'
The coronavirus crisis has accelerated digital transformation for many Australian businesses but the benefits may be lessened if digital identity isn’t integral to the process, writes Ashley Diffey.
04 October 2020
Digital transformation is key to the road of business recovery
In its ‘2020 Beyond Disruption’ report, based on around 600 interviews conducted with business leaders in Australia and New Zealand, DXC Technology uncovers the importance for embracing technology-dr
27 September 2020
PA helps Water Source with digitising its treatment facility
PA Consulting has helped water technology firm Water Source Australia with the development of an advanced digital water treatment facility that leverages cloud technology and internet of things to cr
02 September 2020
Why the robotic software market will continue to grow
Robotic software provides a range of opportunities.
26 August 2020
Synergy's Lalit Guglani on digital acceleration in the public sector
The role of digital and data in government has been steadily escalating for some time now. Yet its adoption has accelerated to warp-speed in response to the Covid-19 pandemic.
20 July 2020
A different approach for public sector digital transformation
The public sector is part way through a significant period of digital transformation, with new digital capabilities being adopted by the Australian Public Sector every day.
08 July 2020
DTA doubles Deloitte Consulting's fees for GovDXP platform
The Digital Transformation Agency (DTA) has doubled the size of its contract with Deloitte Consulting for the development of a prototype for its new, social network-inspired myGov update.
26 May 2020
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