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No news found.
IT can enhance its ‘customer experience’ with a service catalogue
For any organisation in today’s digital world, moving IT from a back-office function to a true business partner within an organisation reaps significant benefits.
04 October 2021
ANZ governments should leverage trust to personalise services
People in Australia and New Zealand are seeking more personalisation in government services, and most are willing to share the necessary personal data.
04 May 2021
BCG: Only 1 in 3 digital transformation projects are successful
Only one in three Australian companies are fully benefiting from their digital transformation efforts according to a recent study from management consulting firm BCG, with six factors in combination
21 April 2021
Census preparations on track with help of PwC's tech consultants
As 2021 Census night fast approaches, the Australian Bureau of Statistics (ABS) and professional services firm PwC as official IT provider have been working diligently to ensure the disasters of the
15 April 2021
GNGB and PwC call for cyber standards in superannuation industry
A collaborative approach across the entire superannuation ecosystem is crucial to mitigating potentially devastating cyber threats.
15 March 2021
Emirates Team NZ taps McKinsey for America's Cup edge
In a sport where the smallest of design features could prove the deciding factor, Emirates Team New Zealand turned to McKinsey to gain a competitive edge in its bid to retain the America’s Cup.
08 March 2021
Merge tech, people and partnerships for sustainable digital transformation
Global technology services firm HCL has released its ‘Digital Acceleration for Business Resilience’ report, an in-depth study into the state of digital transformation based on the views of 400 leader
17 February 2021
Consulting firms support Victoria's vision for artificial intelligence
Victoria has significant opportunities to grow into a leading ecosystem for artificial intelligence in Australia, according to a report by the Committee for Melbourne.
31 January 2021
McKinsey advising Defence on new IT operating model
Australia’s Department of Defence is working on a broad-based overhaul of its technology infrastructure, with McKinsey & Company leading the IT operating model upgrade line of work.
26 January 2021
Digital transformation is key to the road of business recovery
In its ‘2020 Beyond Disruption’ report, based on around 600 interviews conducted with business leaders in Australia and New Zealand, DXC Technology uncovers the importance for embracing technology-dr
27 September 2020
Mobile-bank Hay embraces tech for customer experience
Hay – a cloud-based financial services firm headquartered in Sydney – has successfully developed a robust transactional infrastructure that enables quick and seamless customer service.
26 August 2020
Why the robotic software market will continue to grow
Robotic software provides a range of opportunities.
26 August 2020
Zespri picks Deloitte and Sysdoc for business transformation
Fruit company Zespri has penned a contract with Big Four professional services firm Deloitte, management consultancy Sysdoc and system provider Zag to deliver a new $160 million digital transformatio
25 August 2020
Synergy's Lalit Guglani on digital acceleration in the public sector
The role of digital and data in government has been steadily escalating for some time now. Yet its adoption has accelerated to warp-speed in response to the Covid-19 pandemic.
20 July 2020
Australia risks falling behind in Industry 4.0 technologies
While a significant portion of Australia’s business environment appears to have familiarised itself with cloud technology, few have moved beyond this “gateway” technology into more advanced technolog
15 March 2020
Airservices Australia accelerates improvement with digital twin
Early last year, Airservices Australia selected consulting firm Deloitte, technology specialist McLaren and aviation specialist NATS to prepare the institution for the aviation industry’s next evolut
01 March 2020
Platform as-a-Service an opportunity for customer experience
In a complex world of digitalisation and mounting customer demands, Platform as-a-Service (PaaS) might prove to be much more effective than Software as-as-Service (SaaS), given the former’s ability t
15 January 2020
Small businesses that embrace digital enjoy major benefits
A new report by Deloitte highlights that the small and medium enterprise (SME) segment in the Australian economy is growing its digital maturity, with the uptake bringing in a range of benefits to th
27 August 2019
Pollen Consulting launches Technology arm for FMCG supply chains
Pollen Consulting Group has launched a Technology practice focused on helping clients build and develop world class digital supply chains.
05 July 2019
Infosys partners with Australian Open to innovate better fan experience
Next-generation technology services and consulting firm Infosys has signed a strategic partnership with the Australian Open for the coming three years.
16 September 2018
EY Partner Gavin Seewooruttun talks artificial intelligence strategy
Gavin Seewooruttun, EY’s Asia-Pacific Advisory AI leader gives three pieces of advice so companies can ensure that they are getting the best out of their AI investments; align AI to purpose, manage i
15 August 2018
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