Rimini Consult helps Clifford Hallam Healthcare with SAP upgrade

13 March 2023 Consultancy.com.au 2 min. read
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To support the upgrade of its SAP system, nationwide pharmaceutical and medical consumers distributor Clifford Hallam Healthcare called in the help of Rimini Consult.

A member of the federal government program, Community Service Obligation, Clifford Hallam Healthcare provides Australian residents with access to medicines.

From its eight warehouses across the nation, Clifford Hallam Healthcare distributes over 35,000 products to hospitals, pharmacies, senior care institutions and homes, and direct-to-consumer channels.

Rimini Consult helps Clifford Hallam Healthcare with SAP upgrade

To run its operations, Clifford Hallam Healthcare makes use of SAP technology. Working together with Rimini Consult, a US technology consultancy that specialises in SAP services (the firm is also an Oracle and Salesforce partner), Clifford Hallam Healthcare over the past period upgraded its SAP BusinessObjects system from version 4.1 to 4.2.

SAP BusinessObjects is a SAP module for business intelligence and management reporting. Clifford Hallam Healthcare uses SAP BusinessObjects mainly for the commercial side of its business, providing insight in historic sales and actuals.

According to Nav Pillai, chief information officer at Clifford Hallam Healthcare, the upgrade not only helps the company better stay on course for its business goals, but also benefits data security, decision-making speed, and quality of reporting,

Commenting on the collaboration with Rimini Consult, Pillai said: “Rimini Street took the time to listen and learn about our environment, giving us clarity and peace of mind knowing what the outcome will be and how it will improve our operations. They even provided in-depth license advisory support, helping us understand our total cost of ownership.”

Bill Carslay, group vice president and general manager of Rimini Consult, said the firm is delighted to have successfully supported the Australian distributor. “We are proud to have worked closely with the Clifford Hallam Healthcare team in their software version upgrade, helping the company move closer to its next technology goals.”

Clifford Hallam Healthcare and Rimini Consult have been working together since 2019.

Headquartered in Las Vegas, Rimini Consult is the consulting wing of Rimini Street, a technology and software group with 1,800 staff in 20+ countries.